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FAQ
Home | Q & A | FAQ
 
How to contact the medical institution?
The contact information of medical institutions is provided on this website. You can contact your preferred medical institutions by phone or email for further assistance.
What are the hospital credentials? Where did your doctors receive medical degree?
The website of medical institutions will provide the related information, including their brief introduction of hospital and medical staff for your reference.
While seeking for medical services, what kind of documents should I provide?
Your passport, visa information, ID card, and as well as your medical records, x-ray, medication records, related medical history, and the contact information of local doctor.
My family accompany me during my medical treatment. Where can they stay?
While making an appointment with the medical institutions, you need to inform them that your family will accompany you, and they will help arrange the related accommodation.
I can’t speak English. How can I deal with communication?
Medical Institution will send people in particular to help you solve any possible language problem, and the medical professionals are also qualified to provide foreign language services.
How many patients have you treated who have had my condition?
You can contact the medical institutions directly for further detailed information.